Zoro Tools, Inc. LAST VERIFIED: August 6, 2026

Zoro.com is the endless-assortment B2B e-commerce arm of W.W. Grainger, Inc., the NYSE-listed industrial supply giant. Launched in May 2011 with 180,000 items pulled from Grainger’s assortment, Chicago-based Zoro now lists over 14 million products from more than 37,000 brands across industrial and MRO supplies, tools, safety/PPE, electrical, plumbing, HVAC parts, janitorial and office products. It crossed $1 billion in annual sales in 2022. Where Grainger proper serves large contracted accounts, Zoro targets small and mid-sized businesses with a no-frills web storefront, transparent pricing and no sales-rep relationship required – functionally a B2B marketplace fulfilled largely through supplier drop-shipping.

Buying is friction-free by wholesale standards: no account is required to order, there are no minimum order quantities, and shipping is free on orders over $50 (a flat ~$5 fee below that). Registered business customers can apply for Net 30 terms, and payment by card or PayPal is accepted. Zoro is not a formal dropship supplier for resellers – it is itself the retailer – but its single-unit ordering and free-freight threshold make it usable for ad-hoc sourcing. What the site does not state publicly per-item: which products ship from Zoro/Grainger stock versus third-party suppliers, so lead times and stock accuracy vary by vendor, and volume/contract pricing beyond listed discounts requires contacting sales.

Zoro is one of the safest picks in online industrial supply: Grainger ownership, US-based support, a 4.0/5 Trustpilot score across 1,000+ reviews, and pricing frequently below Grainger’s own list prices. The honest caveats: the endless-aisle model means many items drop-ship from third parties, producing occasional slow deliveries, cancellations on stale stock, or return friction – the most common complaint themes; it is a US-only play, and Grainger closed Zoro’s UK operation in 2025 (the US business is unaffected but it shows the parent will prune the brand); and the site blocks automated access, so this profile relies on Google-indexed pages and secondary sources. For SMB maintenance, tooling and facility buying, it is an easy recommendation.